Many organizations today have offices and operations throughout the world and are dealing with many time zones, different languages, and in some cases multiple ERP systems. InvoiceInfo currently supports four different languages (English, Spanish, French and German) and can easily work with multiple ERP systems in different locations.
The key to good customer service is to provide the information that the customer wants when they want it. Whether your customer is a vendor that you owe money to or a colleague that needs information on payment status, they want their information right away. If your organization has vendors and offices in other countries, they can be challenging and expensive to serve. But, with InvoiceInfo, your international vendors and internal customers can access the information they need when they need it via the Internet.
With InvoiceInfo, you won’t have to staff your customer service team with 24-hour coverage in multiple languages to provide quality customer service around the world.