AP Customer Service Advisor Newsletter

Dedicated to helping accounts payable professionals better communicate with and serve their vendors and internal customers

Registration Form!

This new publication, offered complimentary by InvoiceInfo, will help accounts payable professionals:

  • Save time and money by automating invoice inquiries with a vendor self-service portal
  • Discover tips for how to serve both internal customers and suppliers
  • Learn best practices for customer service phone handling tips
  • Overcome communication problems with internal and external customers
  • Understand the importance of onboarding new vendors with a welcome packet and setting expectations early
  • Recognize why they should – and how they can – collect customer service metrics, such as the volume of invoice inquiries they receive, call length, who inquiries are from and what they are about
  • Determine the importance that AP customer service plays for both AP departments and organizations alike
  • Collaborate with other people within the organization to make sure that the invoice is paid accurately and on time
  • Overcome AP’s reputation by becoming a problem solver
  • Implement customer service best practices
  • Improve customer service policies and procedures
  • Enhance vendor relationships
  • And much, much more!